GSB 7.1 Standardlösung

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Accessibility Statement

This accessibility statement applies to, as of 23.09.2020.

The Robert Koch Institute and the ESTICOM project are committed to making the website accessible, in accordance with the national legislation (Behindertengleichstellungsgesetz, BGG and Barrierefreie-Informationstechnik-Verordnung, BITV 2.0). Within the scope of an internal test, it was been found that the currently via accessible website contains non-accessible parts. As soon as the revision is completed, the accessibility of the ESTICOM website will be tested by the independent BITV test association.

Compliance status

This website is partially compliant with BGG and BITV 2.0, due to the non-compliance listed below.

Non accessible content

The content listed below is non-accessible for its non-compliance with the national legislation:

  • PDF files: PDF files are usually not barrier-free. As far as possible, summaries or essential contents of these publications are also published in HTML format. In principle, many PDFs are machine-readable.
  • Video subtitles: For newly posted videos, we are committed to provide subtitles as soon as possible. The video already linked features a few subtitles to convey its core messages, but is not fully subtitled.

Feedback and contact information

Have you noticed any issues in the barrier-free access to the content of We welcome you to contact us:
Robert Koch Institute, FG 34, Nordufer 20, 13353 Berlin, Germany

Arbitration proceedings

The Federal Government Commissioner for the Issues of People with Disabilities has an arbitration board in accordance with § 16 BGG.

The arbitration board has the task of resolving conflicts between people with disabilities and public authorities of the federal government.

You can turn on the arbitration board if you are not satisfied with the answers from the contact options mentioned above. The aim is to find a solution to a problem jointly and out of court with the help of the arbitration board.
The arbitration procedure is free of charge. You don't need legal assistance.

You can find all information about the arbitration procedure on the website of the arbitration board. There you can find information on the arbitration procedure and how you can apply for arbitration. You can also submit the application in plain language or in German sign language.

You can reach the arbitration board at the following address:

Schlichtungsstelle nach dem Behindertengleichstellungsgesetz
bei dem Beauftragten der Bundesregierung für die Belange von Menschen mit Behinderungen
Mauerstraße 53
10117 Berlin
Telefon: 030 18 527-2805
Fax: 030 18 527-2901